Terms of Service

01Who we are and what this agreement covers

Chavrusa Rides is operated by Chavrusa Rides ("Chavrusa Rides," "we," "us," or "our"). These Terms of Service ("Terms") are a binding agreement between you and us, and they govern your access to and use of the Chavrusa Rides mobile application and any related services (together, the "Platform").

By creating an account, being approved for membership, paying a subscription fee, or using the Platform in any way, you agree to these Terms. If you do not agree, do not use the Platform.

You must be at least 18 years old to use the Platform.

02What Chavrusa Rides is — and what it is not

Chavrusa Rides is a private, members-only communications platform. Its sole function is to allow approved members to post, view, and respond to information about transportation work. That is all it does.

We are not a transportation company. We do not provide rides. We do not arrange rides. We do not dispatch, schedule, route, supervise, or direct any ride. We do not own, operate, lease, maintain, or inspect any vehicle.

We are not a party to any arrangement between members. When a Provider posts a job and a Driver accepts it, that arrangement is entirely between those two members. We are not a party to it, we take no role in it, and we have no obligations under it.

We do not handle money for rides. All payment for transportation work is arranged and made directly between members, outside the Platform. We do not collect fares, process ride payments, hold funds, set prices, take commissions, or guarantee that any member will pay or be paid. If a member does not pay you, that is a dispute between you and that member. We are not responsible for it and we will not collect it for you.

Members are not our employees, agents, contractors, partners, or representatives. No member acts on our behalf or has authority to bind us in any way. Your relationship with us is that of an independent member of a private community — nothing more.

Our only commercial relationship with you is this: you pay us a subscription fee for access to the Platform. You are paying for access. You are not paying for rides, for jobs, for income, for customers, or for any outcome of any kind.

03Membership is a privilege, not a right

Chavrusa Rides is a private membership community. It is not open to the general public.

Membership is by approval only. We decide, in our sole and absolute discretion, who is admitted to the community and who remains in it. We may decline any application, and we may revoke any membership, at any time, for any reason or for no reason, and without providing an explanation.

Your membership is a revocable license to access the Platform. It is not a right, not property, and not a guarantee of continued access.

04What approval means — and what it does not mean

When we approve a member, we are making one judgment: that, based on the limited information available to us, this person appears to be a real person who fits our community.

That is the entire meaning of approval. Approval is not, and must never be understood as, any of the following:

• Not a background check. We do not run criminal background checks.
• Not a driving record check. We do not review motor vehicle records, license history, or driving history.
• Not a license verification. We do not verify that any Driver holds a valid driver's license or any required permit or endorsement.
• Not an insurance verification. We do not verify that any member carries insurance of any kind, in any amount.
• Not a vehicle inspection. We do not inspect, approve, or know anything about any member's vehicle.
• Not a competency assessment. We do not evaluate whether any member is a safe driver, a good driver, a reliable driver, or a competent one.
• Not a financial check. We do not verify that any Provider is solvent, creditworthy, or able or willing to pay.
• Not an endorsement. Approval is not a recommendation of any member to any other member.
• Not a guarantee or warranty of anything at all.

We make no representation, warranty, or promise of any kind about any member. Not about their honesty, their reliability, their skill, their safety, their conduct, their vehicle, their insurance, their licensing, their legal compliance, or their willingness to pay.

If you are a Provider, the decision to assign a job to a particular Driver is your decision, made at your own risk, based on your own judgment. If that Driver turns out to be unreliable, unsafe, dishonest, or unsatisfactory in any way, that is a matter between you and that Driver. It is not our responsibility, and you agree that you will not hold us responsible for it.

If you are a Driver, the decision to accept a job from a particular Provider is your decision, made at your own risk, based on your own judgment. If that Provider fails to pay you, pays you late, pays you less than promised, or treats you unfairly in any way, that is a matter between you and that Provider. It is not our responsibility, and you agree that you will not hold us responsible for it.

You acknowledge that you are not relying on us to vet, screen, verify, or evaluate any other member, and that you have not been led to believe otherwise.

05Ratings and member feedback

The Platform allows members to rate and give feedback about other members they have worked with. This is the core of what Chavrusa Rides offers: a memory that the community would otherwise not have.

We do not write ratings. We do not verify them. We do not investigate them. We do not endorse them. We do not adopt them. A rating on the Platform is the personal opinion of the member who wrote it, and nothing more. We are a passive host for that content.

If you post a rating, it is yours and you are responsible for it. You represent that any rating or feedback you post is your honest opinion, based on your actual experience with that member. You agree not to post ratings that are knowingly false, malicious, retaliatory, or designed to harm someone rather than inform the community. You are solely responsible for what you write, and you agree to indemnify us for any claim arising from it.

Activity flags are automatic, not judgments. The Platform may automatically display information about a member's rating history — for example, that a member has received a certain number of low ratings within a recent period. This is a mechanical summary of member-submitted ratings. It is not an assessment, opinion, conclusion, or judgment by Chavrusa Rides about any member. We do not evaluate members. We only display what other members have said.

We may, but are not obligated to, remove content. We have no duty to monitor, review, or moderate ratings, and we do not do so as a general practice. We reserve the right to remove any content at our discretion, but our failure to remove something is not an endorsement of it.

You decide who to work with. A rating — good, bad, or flagged — is information, not instruction. You are always free to work with any member you choose, regardless of their rating. The decision is yours, and so is the outcome.

By posting content on the Platform, you grant us a non-exclusive, royalty-free, worldwide license to store, display, and distribute that content on the Platform for as long as your content remains on it.

06Provider customer information

If you are a Provider, you may choose to store information about your own customers — such as names, phone numbers, and addresses — in the Platform.

This is entirely optional. You are never required to store customer information in order to use the Platform.

The customer relationship is yours, not ours. Any customer information you store is information you collected through your own business relationship with that person. We did not collect it, we have no relationship with that person, and that person is not a member of the Platform.

You represent and warrant that:

• You have the right to collect, store, and use the customer information you enter;
• You have obtained any consent required by law to do so;
• You will not enter information you have no right to hold; and
• You will not use the Platform's storage to hold customer information for any unlawful purpose.

You agree to indemnify us for any claim brought by any of your customers, or by any authority, arising from information you chose to store on the Platform.

What we do with it: We store it, so that you can use it. That is all. We do not sell it. We do not share it. We do not use it for our own purposes. We do not mine it, market to it, or give it to any other member.

Your address book is private to you. Other members cannot see your customer information. There is no shared directory, no cross-provider visibility, and no export of another member's customer data.

Security. We take reasonable measures designed to protect customer information stored on the Platform. However, no system is perfectly secure, and we cannot and do not guarantee that this information will never be accessed without authorization. Our obligations in the event of a data breach are described in our Privacy Policy.

07Subscriptions, payment, and refunds

Access to the Platform requires a paid subscription. Some features may also require one-time purchases.

All payments are processed by Apple or Google. You are purchasing through the App Store or Google Play, and that store's terms apply to that transaction.

Auto-renewal. Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. Payment is charged to your Apple ID or Google Play account upon confirmation of purchase.

How to cancel. You may cancel at any time through your Apple ID account settings or Google Play account settings, depending on where you subscribed. You cannot cancel through us. Deleting the app does not cancel your subscription. Cancellation takes effect at the end of the current billing period; you retain access until then.

Refunds are handled by Apple or Google, not by us. We do not process refunds for App Store or Google Play purchases, and we generally cannot issue them. Refund requests go to Apple or Google.

Approval and payment are separate. You must be approved before you can subscribe. Approval alone does not give you access — a paid subscription does.

If we remove you from the community while you are paid: if we revoke your membership, we will, as a courtesy, seek to refund the current billing period. This is a voluntary practice, not an obligation, and it does not entitle you to a refund of any prior period. Because refunds are processed by Apple or Google, we may need to direct you to that store to complete it.

If you cancel or are removed, you lose access. Your ratings, history, and any content you posted may remain on the Platform. Your access does not.

No refund for non-use. We do not refund unused portions of a billing period, and we do not refund because you did not get enough jobs, enough work, or enough income. You are paying for access to the Platform, not for any result.

08Your responsibilities as a member

You are responsible for your own conduct, your own compliance with the law, and your own business. Specifically, you are solely responsible for:

• Your license. Holding a valid driver's license and any permit, endorsement, or authorization required to perform the work you do.
• Your insurance. Carrying insurance appropriate to the work you do, in amounts required by law and adequate to your risk. We do not provide insurance of any kind. We do not verify that you have any. If you are in an accident, our Platform will not cover you.
• Your vehicle. Its condition, safety, registration, and maintenance.
• Your legal compliance. Every law, regulation, and licensing requirement that applies to transportation work in every state and municipality where you operate. These vary by state, and you operate in several. It is your job, not ours, to know and follow them.
• Your taxes. We do not withhold taxes, issue tax forms for ride income, or report your earnings. You are not our employee.
• Your agreements with other members. Including what you charge, what you pay, and when.
• Your account. Keeping your login credentials secure, and everything done under your account.

09Acceptable use

You agree not to:

• Provide false information about yourself, or impersonate anyone
• Post ratings you know to be false, or ratings intended to harm rather than inform
• Use another member's account, or let anyone else use yours
• Harass, threaten, intimidate, or abuse any member
• Use the Platform for any unlawful purpose
• Scrape, copy, export, or harvest data from the Platform
• Attempt to access data you are not authorized to see, including other members' customer information
• Reverse engineer, decompile, or interfere with the Platform's operation
• Use the Platform to solicit members away from it, or to compete with it
• Do anything that damages the community or the trust it depends on

10Suspension and termination

We may suspend or terminate your membership at any time, for any reason or no reason, with or without notice, in our sole discretion. This includes for violations of these Terms, for conduct we consider harmful to the community, or for reasons we choose not to state.

You may leave at any time by canceling your subscription through Apple or Google and discontinuing use.

On termination: your right to access the Platform ends immediately. Content you posted — including ratings you gave — may remain. Sections of these Terms that by their nature should survive termination will survive it, including Sections 4, 5, 6, 11, 12, 13, and 14.

11Disclaimer of warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Platform will be uninterrupted, timely, secure, or error-free
• Any job will be posted, accepted, completed, or paid for
• You will earn any income, receive any work, or find any driver
• Any information on the Platform — including any rating — is accurate, complete, or truthful
• Any member is who they claim to be, or is safe, honest, competent, insured, licensed, or solvent

We make no warranty regarding the conduct of any member, and we assume no responsibility for it.

12Limitation of liability

To the fullest extent permitted by law:

We are not liable for anything that happens between members. This includes, without limitation: unpaid fares, underpayment, late payment, a Driver who fails to appear, a Driver who performs poorly, a Provider who behaves dishonestly, property damage, personal injury, death, an accident, an assault, theft, a dispute, or any other act or omission of any member. These arise from arrangements we are not a party to and do not control.

We are not liable for indirect damages. We will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost income, lost work, lost customers, lost data, or loss of goodwill — even if we have been advised of the possibility.

Cap on our liability. Our total aggregate liability to you, for all claims arising out of or relating to these Terms or the Platform, will not exceed the greater of (a) the total subscription fees you actually paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100).

Basis of the bargain. You acknowledge that the subscription fees we charge are set in reliance on these limitations, that the limitations are a fundamental basis of the agreement between us, and that we would not offer the Platform without them.

13Indemnification

You agree to defend, indemnify, and hold harmless Chavrusa Rides, Chavrusa Rides, and its owners, officers, employees, and agents from any claim, demand, loss, liability, damage, judgment, penalty, cost, or expense (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Platform
• Any ride, job, or arrangement you enter into with another member
• Any content or rating you post
• Any customer information you store
• Your breach of these Terms
• Your violation of any law
• Your negligence or misconduct

We reserve the right to assume the exclusive defense of any matter subject to indemnification by you, at your expense, and you agree to cooperate with us.

14Dispute resolution — arbitration and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT AND YOUR RIGHT TO A JURY TRIAL.

Informal resolution first. Before starting any formal proceeding, you agree to contact us at office@chavrusarides.com and give us thirty (30) days to try to resolve the dispute informally. Most problems can be fixed this way.

Agreement to arbitrate. If we cannot resolve it informally, you and we agree that any dispute arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration, and not in court, except as stated below.

The arbitration will be administered by the BaDaT"Z Rabbinical Court of Lakewood (the “Beis Din”), located at 1001 Central Ave S, Lakewood, NJ 08701, under its rules and procedures, including its standard arbitration agreement (shtar berurin). The panel will consist of dayanim selected in accordance with the Beis Din’s rules. Proceedings will take place at the Beis Din in Lakewood, New Jersey or, at your election, remotely where the Beis Din permits.

The Beis Din will apply the substantive law of the State of New Jersey to the extent required by applicable law, and its award may be entered as a judgment in any court of competent jurisdiction.

If the Beis Din is unavailable or declines to administer the dispute, the arbitration will instead be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in New Jersey or, at your election, remotely.

Costs. The fees and costs of the Beis Din will be split equally between the parties, except that we will pay any portion that applicable law requires us to bear, and except as the Beis Din may otherwise direct.

CLASS ACTION WAIVER. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate claims or preside over any form of class proceeding.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property or stop unauthorized access to the Platform.

Your right to opt out. You may opt out of this arbitration agreement by emailing office@chavrusarides.com within thirty (30) days of first accepting these Terms, stating your name and that you are opting out of arbitration. Opting out will not affect your membership in any way. If you opt out, disputes proceed in court under Section 15.

Severability of this section. If the class action waiver is found unenforceable as to a particular claim, that claim — and only that claim — will proceed in court, and the rest of this section still applies.

Survival. This section survives termination of your membership.

15Governing law and venue

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules.

For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in New Jersey, and waive any objection to that venue.

16Intellectual property

The Platform — including its name, design, software, look and feel, and all content we create — is owned by Chavrusa Rides and protected by intellectual property law.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Platform for its intended purpose while your membership is active. That is the only right you receive. You may not copy, modify, distribute, sell, or create derivative works from any part of the Platform.

"Chavrusa Rides" and our logos are our marks. You may not use them without our written permission.

Your content remains yours, subject to the license you grant us in Section 5.

17Changes to these terms

We may update these Terms. If we make material changes, we will notify you — through the app, by email, or by requiring you to accept the updated Terms before continuing to use the Platform.

Your continued use of the Platform after changes take effect means you accept them. If you do not accept them, you must stop using the Platform and cancel your subscription.

18General provisions

Entire agreement. These Terms, together with our Privacy Policy and any Community Guidelines, are the entire agreement between you and us, and supersede anything said or written before.

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or removed if it cannot be. The rest of these Terms remain in full force.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms. We may assign them, including in connection with a sale or transfer of the business.

No third-party beneficiaries. These Terms create rights only between you and us.

Force majeure. We are not liable for failures caused by events beyond our reasonable control.

Apple and Google. You acknowledge that these Terms are between you and us, not Apple or Google, and that neither Apple nor Google has any responsibility for the Platform. Apple and Google are third-party beneficiaries of these Terms and may enforce them against you.

Headings. Headings are for convenience only and do not affect interpretation.

19Contact

Questions about these Terms: